(4.5 / 5)15+ Ratings

Swagtron Reviews

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Overall Rating

4.5
15 Reviews
  • 558%
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About Swagtron

Swagtron.com is a leading brand in the field of electric "e"-rideables. The product range includes hoverboards, e-bikes, skateboards, scooters, and more. The company is known for its innovation and market leadership. One of the competitive advantages of Swagtron is its vertically integrated business model, which covers the entire value chain: design, product development, manufacturing, logistics, sales, marketing, and distribution. The products are designed with high-quality materials and components, and they incorporate features like Bluetooth speakers, LED lights, and mobile app integrations. The company is committed to making every experience with their products fun and accessible for all. Hope this helps!

Swagtron Pros & Cons

Pros:

  • Eco-Friendly Alternative: Electric bikes and scooters from Swagtron are an eco-friendly alternative for transportation, suitable for both short and long commutes.
  • Cool Design: Some customers find the products cool and visually appealing.

Cons:

  • Poor Customer Service: Many customers have reported difficulty in contacting Swagtron for support, with some experiencing no response at all.
  • Poor Product Quality: There have been numerous complaints about defective products, including issues with batteries and motors.
  • High Price Level: Consumers have noted that the price level of Swagtron products is high, which may not be justified by the quality.
  • Trademark Infringement: Swagtron has a history of violating BBB’s name and logo policy, which is a significant legal issue.
  • Customer Complaints: The company has a high number of customer complaints, with 83 complaints closed in the last 3 years and 46 in the last 12 months.

Overall, while Swagtron offers an eco-friendly transportation option, its poor customer service and product quality issues significantly outweigh the pros.

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Swagtron Customer Reviews (15)

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Poppy Lord
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Jul 22, 2024
Melissa Ward
Melissa Ward
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Jul 22, 2024
Rhys Brown
Rhys Brown
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Jul 21, 2024
Margaret Wilkinson
Margaret Wilkinson
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Jul 21, 2024
Zachary Strickland
Zachary Strickland
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Jul 19, 2024
Ruby Fuentes
Ruby Fuentes
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Jul 19, 2024
Joyce Tapley
Joyce Tapley
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Jul 19, 2024
Declan Macdonald
Declan Macdonald
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Jul 18, 2024
Anna Ribeiro
Anna Ribeiro
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Jul 17, 2024
David Howells
David Howells
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Jul 17, 2024

Swagtron Customer’s Q&A

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Swagtron Features and Benefits

Swagtron.com offers a variety of electric rideables with several key features and benefits:

  • Eco-Friendliness: All devices are electric, reducing greenhouse gas emissions and promoting eco-friendly transportation.
  • Robust Safety Standards: The products are built with safety in mind. For example, the hoverboards are built to meet UL's standards and feature SentryShield, a fireproof, aluminum cage for the battery pack.
  • Advanced Technology Integration: The products incorporate features like Bluetooth speakers, LED lights, and mobile app integrations.
  • High-Quality Build & Design: The products are designed with high-quality materials and components.
  • User-Friendly Experience: The handlebar display features battery life awareness and controls for acceleration, braking, honking the horn, and turning on the headlight.
  • Performance & Range: The products offer impressive performance and range. For example, some models can reach speeds up to 18.6 mph.
  • Customizable & Upgradeable: Some models offer customization and upgrade options.

These features not only enhance the riding experience but also appeal to the tech-savvy generation. Please note that features may vary by product model. Hope this helps!

Swagtron Pricing

Here's the pricing information for some products on Swagtron.com:

  • EB7 eBike Folding eBike: $749.99
  • Recertified T6 Outlaw Off-Road Hoverboard: $219.99
  • Swagger 5 Boost Award Winning Electric Scooter: $199.99
  • Swagtron ZipBoard Hoverboards + Skateboards: $199.99
  • EB8 Fat Tire eBike Foldable All Terrain Electric Bike: $749.99
  • SWAGTRON EB12 Electric Bike City eBike w/ Portable Battery: $599.99
  • EB5 Pro + Folding eBike Campus Cruiser, City Conqueror: $499.99
  • ZipBoard Hoverboards + Skateboards: $199.99
  • T6 Off-Road Hoverboard Best Off-Road Hoverboard 2023: $219.99
  • SWAGSKATE NG-3 Electric Skateboard: $119.99
  • Swagtron T882 EVO Hoverboard w/ FREE CARRYING BAG: $64.99
  • SWAGCYCLE PRO Pedal-Free Electric Scooter Bike: $289.99 – $328.99

Please note that prices may vary and it's always a good idea to check the website for the most current pricing. Also, keep in mind that there might be additional costs such as shipping fees. Hope this helps!

Swagtron FAQs

FAQ

Swagtron Alternatives

Based on the provided sources, here are some alternatives to Swagtron hoverboards:

  1. Segway Ninebot S2 Electric Self-Balancing Scooter - Known for its stability bar and durable build, suitable for both kids and adults.
  2. Segway Ninebot S-Max Smart Self-Balancing Electric Scooter - Offers excellent performance and a large range, ideal for adults.
  3. Onewheel Pint X - Provides excellent speed and range, with a powerful motor and non-slip pads.
  4. Razor Hovertrax 2.0 - Features a long lifespan and smooth riding on pavement and concrete.
  5. Hover-1 Titan Electric Self-Balancing Hoverboard - Equipped with thick wheels for handling different terrains and a strong motor.
  6. Hover-1 Chrome 2.0 Electric Hoverboard - Offers a futuristic design and smooth riding on pavement.
  7. GoTrax Nova - The best overall hoverboard for kids, with a smooth ride and self-balancing correction.
  8. GoTrax Edge - A budget pick with a powerful motor and self-balancing mode, suitable for older kids.
  9. Jetson Flash - Designed for faster speeds, ideal for older kids who need more speed and responsiveness.
  10. GoTrax E4 - A workhorse hoverboard with bigger tires and extra motor power, suitable for off-road riding.

These alternatives offer a range of features and price points, making them suitable for various needs and preferences.

FAQ

Swagtron Return Policy?

The return policy of Swagtron.com is as follows:

Customers who are not completely satisfied with a product purchased from Swagtron.com may return it within 30 days of the delivery date for a refund to the original form of payment, if qualified. Eligibility conditions apply.

Swagtron will either repair or replace at no charge to you products having defects that are not the result of misuse, customer modification/alterations, or other use other than as intended. Such repair or replacement shall include new or refurbished replacement parts, at Swagtron's discretion. Replacements may be different but functionally equivalent models.

All shipping, handling, and insurance charges are additional and non-refundable. All returns for non-defective reasons (e.g. customer changed mind, customer error) are subject to a restocking fee up to 30%. This fee does not apply to defective products returned within the first 30 days.

For all returns, shipping must be prepaid, insured and bear a Return Material Authorization (RMA) number on the shipping label and/or container. Any shipping charges incurred when returning product to Swagtron are the responsibility of the customer.

To return a Swagtron product, customers need to fill out the online returns form for an RMA number, which will be required to ensure proper crediting of the account. Returns without an RMA number will not be accepted under any circumstances.

Returned products must be undamaged, clean, and in otherwise new condition with all original materials i.e. original packaging, manuals and accessories, and must be accompanied by the original invoice.

Please note that this is a summary of the return policy and certain conditions may apply. For more detailed information, please visit the official Swagtron website.

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